Terms & Conditions
Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon and/or used as the sole basis for making decisions without consulting primary, more accurate, more complete and/or more timely sources of information. Any reliance on the material on this Site is at your own risk.
This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time without any prior notice, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
Shipping Policy
Orders shall be shipped by the selected courier service provider. A consignment note shall be included in each parcel. It contains the tracking number, sender name, sender company name, sender contact number, sender address, recipient name, recipient contact number and address. We keep the tracking number and notify you of the estimated delivery time (“EDT”). We shall take no responsibility and assume no liability for any loss or damages or extra costs incurred to you arising from inaccurate information including but not limited to your personal detail and/or payment method entered by you.
Return and Exchange Policy
Return and exchange are only accepted for defective products or wrong products. You shall notify us of your request of the same within fourteen (14) days upon receipt of the product by you (“Exchange Request Period”). Failing which, any requests to return and/or exchange shall not be entertained upon the Exchange Request Period has lapsed. Notwithstanding the foregoing or Clause 6.2, each return or exchange is reviewed on a case-by-case basis. Returns under this Clause or Clause 6.2 may cause promotions to be disqualified.
For any complimentary or free item(s) (“Free Products”) received by you via a qualifying purchase or through any promotion package during a sales period, returns shall be handled as follows:
- If the qualifying purchase is returned in whole or in part, this shall negate your qualification to receive the Free Products and all of the Free Products shall be returned us otherwise you shall be charged for the costs of the Free Products.